SYMPTOM

Milk sputters, hisses, or only hot milk comes out instead of froth

Appliance: Miele Coffee Machine Models: CM 6360, CM 6560

What This Means

The milk sputters when dispensed, hissing noises are heard when milk is heated/frothed, or only hot milk comes out despite froth being selected.

🔍 Possible Causes & Solutions

Possible CauseHow to Fix
Milk pipework was not fitted correctly (note the seam on the double hose; different diameters on double hose)Take note of the seam on the double hose when fitting it to the central spout. If detached from the rinsing valve, pay attention to accurate assembly of different diameters.
Milk temperature is too highUse cold milk below 10 deg C (50 deg F).
Central spout not fitted correctly / drawing in air / spouts are blockedCheck assembly of central spout. Ensure all parts are tightly connected. Clean the spout under running water.
Milk pipework, connection pieces, stainless steel tube, and milk siphon are blockedClean all parts thoroughly with the cleaning brush.
Steam jet on the central spout is blockedClean the steam jet with the cleaning brush.

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