SERVICE + ICE (both flashing)

SERVICE and ICE both flashing

Appliance: Sub-Zero Built-In (600 Series) Models: 601R, 601RG, 601F, 611, 611G, 642, 650, 650G, 661, 632, 685, 695

⚠ What This Means

Both SERVICE and ICE indicators are flashing simultaneously in the Control Center display panel. This occurs when the solenoid valve for the ice maker has been activated for too long, indicating a potential water supply or ice maker valve problem.

🔧 How to Fix

  1. Check for excess water near the ice maker area inside the freezer.
  2. If you see excess water: immediately turn off the water supply at the shut-off valve and call for service.
  3. If there is no excess water: turn the unit off using the UNIT ON/OFF key pad and then turn it back on to reset the system.
  4. Monitor to see if the problem recurs after the reset.
  5. If the problem continues after reset, call Sub-Zero Customer Service at 800-222-7820.

🔍 Possible Causes & Solutions

Possible CauseHow to Fix
Ice maker solenoid valve stuck open / activated too longReset unit; if excess water is present, shut off water supply valve immediately and call service
Water supply pressure issueCheck that water pressure is between 20 and 100 psi
Faulty solenoid valveCall for professional service
Test Specifications
Ice maker water pressure requirement: 20 to 100 psi
Normal ice production rate: 8 cubes per cycle, approximately every 2 hours

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