SYMPTOM

Water or Ice Slab in Ice Bucket or Freezer

Appliance: Sub-Zero 700 Series Models: 700TR, 700TC/I, 700TF/I, 700BR, 700BF/I

What This Means

Water is leaking into the ice bucket or freezer compartment, or a solid slab of ice forms in the bucket instead of individual cubes.

🔍 Possible Causes & Solutions

Possible CauseHow to Fix
Thermostat out of calibrationReplace thermostat (apply fresh alumilastic)
Jammed cubes during water fill (11:00 position)Remove jam; determine reason for stall
Leaky water valveReplace water valve
Excessive fill volumeAdjust water fill, replace valve, or decrease supply pressure
Motor stalled during water fillReplace icemaker modular head
Fill tube not properly installed in fill cupAdjust fill tube alignment
Fill cup brokenReplace fill cup
Ice cubes fell over back of icemakerAdjust fill tube and/or ice bucket position
White and brown wires reversed on harnessRepair wiring and replace icemaker
Shorted water fill track on moduleReplace icemaker modular head

🛒 Replacement Parts for This Fix

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